Do you ship overseas?

Yes, we ship all over the world. Shipping is 100% FREE to all countries!

How long will it take to get my order?

It depends on where you are. US orders processed will take 5-8 business days to arrive. Overseas deliveries can take anywhere from 5-12 days. Delivery details will be provided in your confirmation email.

What shipping carrier do you use?

We use all major carriers, and local courier partners. The carrier we will use for your order is entirely dependent on your location. France orders are usually shipped with DHL. 

Are the products made of real gold/silver?

All our products are either silver/gold plated with 18K Gold or Premium 316L Stainless Steel.

Finishes are created via anodising and dipping multiple times to thickly seal and plate the jewellery for maximum and unbeatable durability. This means our products will NEVER rust, tarnish, or turn your skin green.

Our quality guarantee ensures all products will withstand even the harshest of conditions.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly or send us a message through our live chat and we’ll take you through the process.

Are the products waterproof?

Yes, all our products are waterproof, sweatproof and heatproof. They will never fade or tarnish (and even come with a lifetime guarantee!).

Are the products safe for my skin?

Yes, all our products are 100% hypoallergenic. You can wear your ARICCI pieces 24/7, and never have to worry about developing a rash! Does not contain nickel.

How do I get featured on your Instagram?

Make sure to post a snap of you wearing your favourite MOAQUE pieces, and use the hashtag #MOAQUE for a chance to be featured!